Call Centre Advisor

Salary £15,000+Bonus Scheme
Location Crawley
Job Information

Niagara Healthcare have an exciting opportunity for a driven and passionate individual looking to take the next step in their career. With an ever-expanding team based in the heart of Crawley you will benefit from a highly competitive starting salary of £15,000 per year basic and the benefit of an uncapped bonus structure giving you the potential to earn over £20k.

Niagara Healthcare are a market leading provider of medically proven massage products and as a company we have helped thousands of people over the past 50 years to regain a better quality of life. As part of our team you will be the first point of contact for potential new customers and will play an integral role in the continued success of our business.

We are looking for motivated and enthusiastic people to join in our success and continued growth, you will benefit from working within a fun and lively call centre environment with regular incentives and recognition schemes in place to celebrate good performance. With the very real opportunity to progress within the call centre to senior tele-agent or even team-leader it’s no wonder we have employees within the business who have been with us for over 25 years.

As a Call Centre Advisor for Niagara Healthcare you will be responsible for;

  • Making outbound calls to future prospects informing them of our products and how we can help them;
  • Securing outstanding quality appointments for our field sales agents to attend;
  • Exceeding daily and weekly given targets;

What we are looking for from a Call Centre Advisor;

  • A drive and willingness to succeed within a target driven environment;
  • An excellent telephone manner and ability to hold meaningful conversations;
  • A passion for delivering excellent service to every person you speak to;
  • The ability to empathise with our potential customers is also essential due to the nature of the people we speak to;

As a Call Centre Advisor for Niagara Healthcare you will benefit from;

  • A competitive starting salary of £7.69 per hour;
  • An uncapped, guaranteed bonus structure that has our top agents taking home £20k+ per year;
  • Full ongoing training and support from our experienced leadership team;
  • Excellent holiday allowance of 33 days per year;
  • Daily and weekly incentives to encourage excellent performance;
  • Recognition schemes to celebrate contributions made to the businesses success
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